Resy, OpenTable, Yelp: Which Restaurant Reservation System is Right for You?

Source : pixabay.com

## Resy

Source : resy.com

Resy is a startup founded in 2014, targeting popular upscale restaurants in major US cities. Resy does not charge any reservation fees, provides customer data to restaurants, and allows setting fees for cancellation or modification of reservations. Resy also offers features to automate the marketing and operation of restaurants.

### Pros

- Resy has no reservation fees. You can book as much as you want without paying any extra costs.

- Resy is connected to popular upscale restaurants. You can easily find and book restaurants that are recommended by authoritative media such as Michelin Guide or New York Times.

- Resy allows you to set fees for cancellation or modification of reservations. You can know in advance how much you have to pay if you cancel or change your reservation, and plan accordingly.

### Cons

- Resy has limited range of restaurant choices. Resy mainly partners with popular upscale restaurants in major US cities, so you may have difficulty finding diverse types of restaurants or affordable price ranges.

- Resy may be hard to book. Resy is connected to popular upscale restaurants, so you may not find any available tables at your desired date and time, or you may have to join a waiting list.

## OpenTable

Source : opentable.com

OpenTable is the world's largest reservation software provider, serving 25 million customers per month. OpenTable offers its own reservation platform opentable.com and a system that allows reservations from restaurant websites or apps. OpenTable generates additional reservations for restaurants through its network and charges fees for them. OpenTable also provides features such as table management, customer CRM, analytics and reports.

### Pros

- OpenTable has wide range of restaurant choices. OpenTable partners with over 50,000 restaurants worldwide, and you can find and book various types of restaurants and price ranges.

- OpenTable is easy to book. OpenTable has its own reservation platform opentable.com where you can easily search and book tables at your desired date and time. You can also book from restaurant websites or apps.

- OpenTable allows you to earn points. OpenTable rewards you with points every time you book, and you can redeem them for other restaurant reservations or gift cards.

### Cons

- OpenTable has reservation fees. OpenTable charges fees for reservations made through its network. You have to pay $1 or $0.25 per reservation.

- OpenTable has strict rules for cancellation or modification of reservations. OpenTable requires you to cancel or modify your reservation at least 24 hours in advance, otherwise you may lose your points or incur a penalty.

## Yelp

Source : Yelp.com

Yelp started as an online review site, but evolved into a full-service software that offers Yelp for Restaurants. Yelp provides features such as reservation management, waitlist management, table management, online ordering, and more. You can make reservations from Yelp pages or apps. Yelp also has a marketing tool called Yelp Connect that delivers relevant content to customers and improves reviews and ratings.

### Pros

- Yelp allows online ordering. You can view the menu of the restaurant from Yelp pages or apps, order online, and choose delivery or pickup.

- Yelp lets you see reviews and ratings. Yelp originated as an online review site, so you can see the opinions and evaluations of other customers about the service and food of the restaurant.

- Yelp is affordable. Yelp offers a fixed monthly fee of $249 and does not charge any reservation fees.

### Cons

- Yelp has narrow range of restaurant choices. Yelp mainly partners with cheap and friendly restaurants, so you may have difficulty finding upscale or special restaurants.

- Yelp may have unstable reservations. Yelp is heavily influenced by reviews and ratings, so the popularity or quality of the restaurant may vary. Also, Yelp's reservation management system is not compatible with other systems, so there may be cases of duplicate, canceled, or changed reservations.

- Yelp has unclear rules for cancellation or modification of reservations. Yelp requires you to contact the restaurant directly if you want to cancel or modify your reservation, and each restaurant may have different policies. This may cause inconvenience and confusion for customers.

## Conclusion

Resy, OpenTable, Yelp are all software companies that provide restaurant reservation and table management systems. However, they offer different experiences and benefits to customers. In this article, we compared the pros and cons of these systems and explained which one is most suitable for your taste and budget.

In conclusion, Resy is a system that is connected to popular upscale restaurants, does not charge any reservation fees, and allows setting fees for cancellation or modification of reservations. Resy is suitable for customers who want a luxurious dining experience and do not change their reservations often.

OpenTable is a system that partners with over 50,000 restaurants worldwide, is easy to book, and allows you to earn points. OpenTable is suitable for customers who want diverse types of restaurants and price ranges and book frequently.

Yelp is a system that allows online ordering, lets you see reviews and ratings, and is affordable. Yelp is suitable for customers who want cheap and friendly restaurants and rely on reviews and ratings.

You can decide which system to use among these. We hope you enjoy the best dining experience that suits your taste and budget. 

#restaurant #reservation #review #comparison #Resy #OpenTable #Yelp